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Accessibility Statement

1ST Missing Piece is committed to ensuring that everyone has access to our goods and shopping services provided through our website. As such, we strive to adhere to the Web Content Accessibility Guidelines 2.0 and 2.1 Levels A and AA, a set of guidelines developed by the World Wide Web Consortium and used to ensure that digital content is accessible to everyone.

We are always learning and looking for ways to improve accessibility. Here are some steps we’ve taken to improve access to our website:

  • Text Equivalents: We provide alternative text description for appropriate images and key non-text elements on

  • Keyboard Access: Our website is built so that it can be accessed using a keyboard.

  • Links: Many links have title attributes which describe the link in greater detail, unless the text of the link already fully describes the target.

  • We provide a notice, prominently and directly linked from the homepage, soliciting feedback from visitors on how accessibility can be improved.

  • We annually distribute this Policy to all personnel that design, develop, maintain, manage, or otherwise have responsibility for the content and format of

  • We provide training on web accessibility to personnel that design, develop, maintain, manage, or otherwise have responsibility for the content and format of

  • We regularly conduct automated tests to test for accessibility.

  • We provide a direct customer service phone number to assist people with disabilities with product browsing, product shopping, purchasing and support.

Whilst we strive to adhere to the guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility.

Contact US
If you have any feedback or questions regarding our website, or notice any content, feature, or functionality that you believe is not fully accessible, please e-mail us at, or call us at 1-256-787-5360 during business hours.

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